Epic Reporting Manager - Remote

Primary Responsibilities

• Supervise Epic application design, development, support and other maintenance activities in compliance with IT standards of best practice
• Manage cogito team and app reporting leads (Application Reporting Workbench Reports and Radar Dashboards) to ensure they are progressing to meet deadlines
• Work with Epic and Operations to identify and manage the scope of the reporting implementation
• Stand up and facilitate the data governance group
• Establish and enforce processes, including request, triage, prioritization, testing, publishing and validating data requests
• Work with CDOs and the National team to set strategy for each CDO Go Live as well as the project at a national level
• Provide technical direction, guidance and assistance during project development and accomplish all required formal sign-offs
• Determine staffing requirements and supervise the work of all direct reports to ensure effective and efficient group functioning
• Collaborate with end users to design and build the Epic system in a timely and professional manner and suggest corrective configuration or enhancements
• Understand the EMFI deployment strategy and how it impacts report delivery to existing and future CDOs
• Design and document the general functional requirements and detailed technical specifications for a report
• Set overall build, security, and data segregation strategies
• Strategize on Legacy Data Mart/Data Warehouse plans
• Assist with Epic upgrades/updates by serving as a subject matter expert for the Epic Clarity data models
• Lead Epic upgrade initiatives or enhancements to workflows including the design, build, and test phases
• Provide technical/clinical workflow consultation including application configuration. Review, analyze, and evaluate systems needs to develop recommendations for customers
• Develop, support and maintain all required system design and build documents and other system documentation
• Provide support of application incidents reported through the help desk, including 24/7 on call coverage as required
• Adhere to organization standards for system configuration and change control
• Develop solid relationships with end user communities, customers and business partners
• Attend, participate in, and contribute to meetings throughout the facility
• Troubleshoot and/or resolve application issues and escalates more complex issues as appropriate
• Provide support to create new reports, using third‑party report‑writing tools to display Clarity data

• Active/current Epic certifications in at least two areas including one Clarity Data Model
• Completed Epic CEE (Continued Epic Education) to maintain certifications, proficiencies, and badges
• 7+ years of combined experience across Healthcare and/or IT environments
• 5+ years hands‑on experience supporting Epic applications with direct build, configuration, and optimization responsibilities (end‑user‑only experience will not be considered)
• 5+ years of experience designing, creating, testing and implementing complex reports using SQL, SSRS, SSIS Enterprise reporting tools
• 5+ years of experience using SQL query techniques and stored procedures to access relational databases with the ability to write efficient queries
• 5+ years of experience managing multiple projects and initiatives simultaneously in a complex fast‑paced, matrixed environment
• 3+ years of experience and solid working knowledge of career and talent models, staffing and mobility, and complex project and operating models
• 2+ years of experience in resource management and/or large‑scale project management initiatives
• Advanced proficiency with MS PowerPoint, Excel and other visualization and analysis tools
• Experience in Epic application build, workflows, and system enhancements
• Proven communication, organizational, analytical, and process improvement skills
• Proven consultative skills and a collaborative approach to driving success
• Proven ability to interact effectively with leadership and build solid relationships across a variety of stakeholders in a highly matrixed environment
• Proven solid team player that supports and drives organizational goals
• Proven excellent team management, communication and leadership skills and a…