IT Specialist

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Full Time Corporate, Auburn Hills, MI, US

At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We are currently seeking motivated candidates for an IT Specialist at our Home Office in Auburn Hills, MI. This position will require in-office attendance at our Auburn Hills office.

Position

Purpose:

With direction and supervision, operate and maintain corporate computer, technology, and related systems. Complete specialty projects and assignments as directed by management.

Job Duties (include but not limited to):

• Develop an understanding of Local Area Network (LAN), Wide Area Network (WAN) and client server hardware and software.
• Update system procedure log sheets and documentation.
• Participate in the training of newly hired IT personnel.
• Perform month end procedures.
• Investigate and resolve IT Help Desk tickets.
• Perform core system maintenance as needed.

Qualifications:

• Associates degree or equivalent in the Computer Science/Information field, from an accredited college or technical school preferred
• 3 years computer operations experience with a financial institution.
• Knowledge of personal computer hardware and software and peripheral equipment, all network operating system technology used within the Credit Union, and all devices attached to the Ethernet and telecommunication technology.
• Continuing education and development in an IT discipline.

Skills/Abilities:

• Excellent problem solving skills.
• Excellent organizational skills.
• Solid communication abilities.
• Strong commitment to internal and external member service is required.
• Willing to learn and apply new knowledge.
• Ability to operate all related computer applications. Must possess and display characteristics of honesty and integrity
• Vacation and Paid Time Off
• Health, Dental, Vision, Life Insurance, Flexible Spending Accounts, & Short Term/Long Term Disability Available
• Paid Tuition to $5000 per year
• Bereavement Pay
• Holiday pay at 8 hours per observed holiday