Systems Administrator

Position: Systems Administrator I
Support Systems. Solve Problems. Make an Impact.

Locknet Managed IT is seeking a motivated and service-oriented Systems Administrator I to support our clients and internal users by ensuring reliable, secure, and efficient computer operations. This role is ideal for someone early in their IT career who enjoys problem-solving, helping others, and building foundational technical skills in a fast-paced, client-focused  this position, you’ll be on the front lines of IT support - responding to help requests, troubleshooting technical issues, and delivering solutions using modern diagnostic and remote management tools.

You’ll play a critical role in keeping our clients productive and confident in their technology.

What You’ll DoProvide first-level technical support by receiving, prioritizing, documenting, and resolving end-user help requests via phone, email, and ticketing systems

Build rapport with users, gather problem details, and deliver friendly, professional service

Troubleshoot issues using diagnostic utilities, knowledge bases, and documented processes

Perform remote-based solutions including software installs, upgrades, system configuration, backups, and preventative maintenance

Escalate issues as needed while maintaining clear documentation through resolution

Test and verify fixes to ensure issues are fully resolved

Complete post-resolution follow-ups to ensure user satisfaction

Identify trends in support issues and contribute to preventative solutions, help sheets, and FAQs Participate in an after-hours on-call rotation as scheduled

Perform other duties as assigned

What We’re Looking For College diploma in Computer Science or a related field, or two years of equivalent hands-on IT experience

Experience supporting Microsoft desktop and server operating systems and Microsoft Office Strong customer service mindset with excellent verbal and written communication skills

Ability to troubleshoot hardware and software issues across PCs, printers, laptops, and servers

Working knowledge of diagnostic and help desk tools

Strong documentation, organizational, and time management skills

Highly motivated, detail-oriented, and eager to learn

Ability to prioritize tasks effectively in a fast-paced environment

Comfortable working both independently and as part of a collaborative team Preferred (not required):

University degree in Computer Science Industry certifications such as CompTIA A+, Network+, Security+, CCNA, MCSA, MCSEWhy Join Locknet Managed IT?

Competitive compensation

Comprehensive benefits package, including:401(k) with 50% company match (up to your first 8%)Medical, dental, vision, and life insurance

Company-paid short- and long-term disability

Paid time off, paid holidays, parental leave, and family care days Supportive, team-oriented environment with opportunities to grow your IT career

Exposure to diverse technologies and regulated, security-focused client environments

About Locknet Managed ITLocknet Managed IT, an EO Johnson company, is a premier managed security and IT partner serving organizations across Minnesota, Wisconsin, Iowa, and Illinois. Built for leaders who carry risk, Locknet specializes in supporting regulated and high-stakes environments where security, compliance, uptime, and accountability are critical.

For more than 20 years, Locknet has helped banking, healthcare, and construction and engineering organizations reduce IT risk, eliminate blind spots, and replace internal complexity with shared ownership and proactive expertise. Locknet delivers integrated managed IT, cybersecurity, cloud services, compliance support, and end-user solutions designed to stand up to audits, incidents, and growth.

Audited to UCS/SOC 2 Type II standards and examined by the FFIEC, Locknet is trusted by clients and regulators alike for its consistency, responsiveness, and partnership-driven approach. Locknet exists to provide clarity, confidence, and peace of mind when failure is not an option. Learn more at  Employment Opportunity Locknet Managed IT is committed to equal employment opportunity for all applicants and employees without regard to race, creed, color, religion, gender, age, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by applicable law.

We support both the letter and the spirit of this commitment.

Ready to grow your IT career and make a real impact?

Apply today at  and join a team that values service, security, and continuous learning.
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