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IT Consultant

Director, Genesys Cloud CX Practice — Remote

Remote / Online - Candidates ideally in
Charlottesville, Albemarle County, Virginia, 22904, USA
Listing for: TELUS Digital
Remote/Work from Home position
Listed on 2026-05-16
Job specializations:
  • IT/Tech
    IT Consultant
Salary/Wage Range or Industry Benchmark: 150000 - 180000 USD Yearly USD 150000.00 180000.00 YEAR
Job Description & How to Apply Below
TELUS Digital is seeking a Director for their Genesys Practice & Advisory to lead the CCaaS practice on the Genesys Cloud CX platform. This role involves practice leadership, client advisory, and delivery oversight, focusing on innovative implementation methodologies and developing strategic partnerships. The ideal candidate will have over 10 years of experience in contact center technology and a proven track record in large-scale transformation programs.

The position offers a hybrid work model and a competitive compensation range of $150K - $180K.
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