Release Management Process Analyst

Job Description

Responsible for managing and coordinating application releases, infrastructure maintenance, and deployment activities across non‑production and production environments. Oversees end‑to‑end release processes including planning, scheduling, risk mitigation, dependency management, implementation, and backout strategies to ensure stable and compliant deployments. Collaborates cross‑functionally with Development, Dev Ops, QA, Operations, Architecture, and business teams to support CI/CD initiatives, deployment automation, and enterprise change management standards.

• Develop, analyze, and manage Application deployment and infrastructure maintenance plans.
• Identify dependencies, mitigate risks and scheduling conflicts.
• Supervise progress to implementation plan and design a backout strategy.
• Work cross functionally to help facilitate applications and infrastructure changes to pre and production environments using deployment automation tools.
• Secure applications checkout resources and facilitate checkouts in controlled environments.
• Monitor/police environment changes and ensure stability and quality.
• Ensure compliance with Enterprise Change Management Guidelines, provide guidance to IT Delivery Teams in establishing discipline around Build Delivery and Release process.
• Plan, communicate and coordinate database refresh activities for controlled environments.
• Create and/or maintain process documentation/workflows, knowledge articles and self‑service guidance for applicable IT Services.
• Coordinate automated and manual deployment of various applications within the organization to non‑production and production environments, utilizing tools like Git Hub Actions, Azure Dev Ops, Datadog, and Rundeck.
• Process builds using Github (Dev Ops tool) and triage and solve any build issue that may occur.
• Regularly work with software developers, production managers, testers, vendors, and others on the production process.
• Work with developers and Dev Ops to develop & improve automation for application deployment to support the department's goal of complete automation.
• Manage build, release, continuous integration (CI), and continuous delivery (CD) processes for software product releases.
• Support and improve company's tools for continuous integration and continuous delivery (CI/CD).
• Work closely with Operations and Development to identify application candidates for automation to support continuous integration and continuous delivery (CI/CD).
• Work closely with the development team, Dev Ops, and architecture team to define best practices in the area of build and deployment and implement the adopted solutions.
• Work with the team to adopt Dev Ops and related practices and be an active advisor of best practices to our development partners.
• Create install plans for applications based on set instructions while collaborating with the development team. Coordinate walkthroughs with different teams supporting the deployment to ensure that proper steps, sequence of events, timings, and dependencies are identified prior to the deployment.
• Lead and coordinate all go‑live activities including scheduling for on‑time delivery, execution of the release plan and alignment across key partners, and post‑release monitoring.
• Ensure that all change records are audited for correctness, approvals for deployment are attached, back out steps are clearly identified, and all change management requirements are met and followed.
• Ensure that developers are aware of any change management changes/best practices policies and are enforced.
• Ensure that all applications are deployed correctly and occasionally triage issues that arise with build and deployment.
• Participate in a 24/7 on‑call rotation for one week a month and perform after‑hour support.
• Work location – Hybrid, work from HQ address as requested by leadership, and ability to work from home.

• 2+ years with Bachelor’s degree, or minimum 4 years experience in a similar role.
• Version control software Git Hub
  -Repo, Actions & Copilot.
• Dev Ops CI/CD tools:
  Git Hub, Rundeck.
• Red Hat Linux and Microsoft Windows operating systems.
• Ivanti, Atlassian JIRA, Confluence, Data Dog.
• Web Logic,…