Implementation Consultant - Global Trade

About the Role

We are an enterprise software and trusted content provider for Trade, Tax, and Legal corporations. We invest in generative AI solutions to transform the way professionals work and inform the way forward. Our ONESOURCE Global Trade software helps companies manage international trade and get their products across borders and into the hands of consumers. We’re looking for smart, creative individuals to work directly with our customers and implement our software.

The Implementation Consultant will work closely with Project Managers to lead implementations of Global Trade software for corporations to manage product classifications, exports, imports, foreign trade zones (FTZ), and more. We deliver enterprise Global Trade and Compliance software that provides critical information and software solutions to companies of all sizes.

• Interact with Global Trade, Compliance, and Technology professionals in Fortune 500 clients.
• Lead requirements gathering sessions and formulate design/solution documentation.
• Engage with other internal teams, such as Product Management & Engineering within Thomson Reuters, to deliver end‑to‑end solutions.
• Delegate project tasks to other project members to ensure delivery of all related requirements.
• Prepare and execute test scripts and test cases.
• Explain system issues/problems and solutions to Global Trade, Compliance, and technical staff.
• Work with clients to translate their business processes and policies into our Solutions.
• Complete tasks and take project ownership with limited supervision.
• Perform technical or functional roles on medium to large projects.

• Excellent interpersonal and written communication skills and know how to share information professionally and concisely.
• Ability to work effectively in a team environment.
• Proficient in working with computers and standard business software like Microsoft Office.
• Ability to work on multiple projects concurrently.
• Ability to be a self‑starter.
• Creative problem‑solving skills & motivated to drive innovation.
• Ability to work in a diverse work environment.
• SQL proficiency.

• 4+ years of relevant work experience.
• Exposure to Global Trade, Supply Chain Businesses, Indirect Tax, or Compliance processes.
• Experience with process analysis, design & mapping.
• Experience working or integrating with third‑party enterprise trade products (e.g. ONESOURCE Global Trade, Integration Point, Descartes, etc.) is highly desirable.
• Technical knowledge of databases and programming languages like C# and/or
• Experience creating and executing test cases and test scripts.
• 10% travel, as needed, to client sites for project kick‑off, offsite training, and industry events, and assist with implementations.

• Higher Education Degree or Diploma – Finance, Accounting, Supply Chain, International Business, or Computer Science preferred.

• Flexibility & Work-Life Balance:
  Flex My Way supportive workplace policies designed to manage personal and professional responsibilities, including work from anywhere for up to 8 weeks per year.
• Career Development and Growth:
  Continuous learning and skill development programs, Grow My Way programming and skills‑first approach.
• Industry Competitive Benefits:
  Comprehensive benefit plans including flexible vacation, two company‑wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture:
  Globally recognized reputation for inclusion and belonging, flexibility, work‑life balance, and more.
• Social Impact:
  Two paid volunteer days off annually and opportunities with pro‑bono consulting projects and ESG initiatives.
• Real-World Impact:
  Helping customers pursue justice, truth, and transparency.
• Universal benefits package includes health, dental, vision, disability, and life insurance programs, a competitive 401k plan with company match, paid holidays (including two mental health days), parental leave, sabbatical leave, and optional insurance and savings accounts.
• Compensation:
  Base pay range…