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Technical Support IT Consultant IT Project Manager

Strategic Escalations TPM — Cross-Functional Leader

Remote / Online - Candidates ideally in
Mountain View, Santa Clara County, California, 94039, USA
Listing for: Glean
Remote/Work from Home position
Listed on 2026-05-16
Job specializations:
  • IT/Tech
    Technical Support, IT Consultant, IT Project Manager
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below
Glean is seeking a Senior Technical Program Manager, Strategic Escalations in Mountain View, CA. This hybrid role focuses on effectively managing high-priority customer escalations by coordinating between engineering, product, support, and customer success teams. The candidate should have 7+ years of experience in technical program management, excellent communication skills, and a customer-obsessed mindset. A competitive compensation package includes benefits and stipends for home office improvements and wellness.
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