Assistant Manager, QA

Redwood Credit Union is seeking an Assistant Manager of Quality Assurance (Functional & Automation) who will help ensure RCU’s digital and enterprise solutions deliver a reliable, secure, and positive experience for Members. This role blends hands‑on functional testing expertise with leadership in test automation, while managing and mentoring QA team members. The Assistant Manager partners closely with internal technology teams to embed quality throughout the delivery lifecycle.

• Lead and manage QA team with a balance of functional testing and automation for testing efforts across digital banking and enterprise systems.
• Own QA delivery for assigned initiatives, ensuring quality, security and regulatory expectations are met prior to release.
• Ensure comprehensive test coverage including functional, regression, integration, and UAT support.
• Design, build, and maintain automated tests for Web, API, and system integrations.
• Partner with external vendors, internal technology teams, and business partners to support release readiness and production stability.
• Establish QA standards, quality metrics, and continuous improvement practices.
• Coach, mentor, and support the development of QA team members.
• Ensure testing processes align with regulatory, audit, and security requirements.
• Communicate testing status, risks, and quality outcomes to stakeholders.
• Establish strong partnership across technology and business teams.

• Functional testing experience for complex business workflows.
• Automation tools (Playwright, Selenium, Cypress, etc.).
• API testing (Postman, REST APIs).
• Familiarity with Microsoft‑based development and testing tools.
• Understanding of IT operations and release management practices.
• Experience in financial services or other regulated environments preferred.
• Strong collaboration, communication, and problem‑solving skills.

The ideal candidate has a combination of education and experience equivalent to a bachelor's degree and a minimum of six years of quality assurance experience with a mix of functional and automation testing. Prior management experience leading or mentoring QA team members is required.

Base starting range: $115,037 to $151,561 annually commensurate with experience. Our base salary starting range is based on scope and responsibilities of the position, candidate’s work experience, education/training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.

• Competitive medical, dental, vision insurance and mental health offerings.
• Employee performance incentive plan.
• Salary advancement – merit increase based on performance.
• 401(k) program with employer match.
• Time off: competitive PTO accrual plus 11 paid company holidays and birthday off.
• RCU employees eligible for a 0.75% discount off standard collateral auto loans.
• RCU employees eligible for a 1% discount on all recreational or boat loan products.
• RCU employees eligible for a 2% discount off Visa and LOC loans.
• RCU employees eligible for a 0% interest loan to support visa application fees and relocation costs (up to $1,000).
• RCU employees eligible for a 0% interest loan to support naturalization process (up to $15,000).
• 0% interest on garment, fitness, or home office equipment loan up to $500.
• 100% financing for employee purchased homes.

• Ability to stand, bend, stoop, sit, walk, twist, and turn.
• Ability to lift up to 25 pounds occasionally.
• Ability to use a computer keyboard and calculator.
• Work environment is indoors; majority of the time spent sitting at a desk.

* Redwood Credit Union is not offering Visa transfers and/or sponsor ships for this position.

We are an Equal Opportunity Employer.