Sr Launch Manager - Remote
Chattanooga, Hamilton County, Tennessee, 37450, USA
Listed on 2026-05-19
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IT/Tech
Systems Analyst, IT Project Manager, Business Systems/ Tech Analyst, IT Consultant
At Kenco Logistics, you’re more than just a team member—you’re part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers.
Join a company where your contributions help move the world forward—one shipment at a time.
The Senior Application Launch Manager will successfully lead projects implementing Kenco’s Warehouse Management (WMS) from a functional and technical perspective across our network of sites. The position will address business needs with systems related to Kenco’s platform, serving the warehousing / logistics industry as we complete the initial implementation at our operational sites. This position should be comfortable with a collaborative approach to project management and be willing to work toward consensus, agreement/alignment.
Functions- Independently leads the coordination of all project activities during the life of a project; including design, implementation planning and execution; scheduling kickoff meetings; requirements gathering; analysis; build, testing and launch; vendor liaison; customer liaison; development and maintenance of product documentation; development and maintenance of product training materials; troubleshooting; and Level 3 production support.
- Writes the business requirement documentation for configuration, customizations and integrations as well as develops those documented customizations for the WMS, Labor Management Systems (LMS) or Warehouse Control Systems (WCS).
- Launch projects on time in accordance with the agreed upon timing for accessory development and ability to predict project delays to ensure an on-time launch.
- Leading client consulting engagements with project scoping, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
- Develop communication plan, including project status reporting, and effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
- Effectively, in concert with project team members, assemble and manage risk, including mitigation planning.
- Define project success criteria and disseminate them to involved parties throughout project life cycle.
- Conduct project postmortems and create a recommendations report in order to identify successful and unsuccessful project elements.
- Prepare necessary artifacts for project closure turnover to production support and oversee successful turnover.
- Assist management to define best practices for project management.
- Submit and recommend post-launch budget changes where necessary.
- Cost control, invoicing and budget reconciliation.
- Tracks the progress of all departments’ activities and reports status to management and related departments.
- Follow a data map, functional processes and technical processes to ensure that the system performs as expected, ability to design a test plan.
- Provide mentorship for junior level resources assigned to the project.
- Perform other duties as assigned.
- Bachelor’s degree in Management Information Systems, Supply Chain Management, Computer Science or a related field required.
- Minimum 6-8 years’ experience in project management and implementation launching WMS and/or LMS.
- Proficiency in SQL required.
- Experience integrating WMS systems with ERP systems (SAP for example) required, WCS (Warehouse Control Systems) a plus.
- Ability to create a positive and professional business relationship with internal and external clients as well as third-party service/product providers.
- Knowledge of Distribution center/logistics concepts—understand best practices, conversant in warehousing terminology, ability to read and visualize “to be” model based on experience, and able to look beyond current practices.
- Must be creative and strategic in order to make decisions that provide the best possible solution and supports…
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