IT Associate BA

Location:

4910 Tiedeman Road, Brooklyn Ohio

Job Summary The IT Associate Business Analyst contributes to a cross-functional team in optimization of application capabilities & business processes. This role will provide Business Analysis and Project/Product support for the development, enhancement, quality assessment, and on-going support of the relevant lines of business (LOBs).Essential Functions Define requirements for new application features and enhancements that are consistent with strategic priorities.

Participates in the design process to ensure it supports business requirements and an optimized user experience.

Capture requirements for a low complexity system or module; understands the SDLC and its impact on deliverables.

Translate business requirements into technical requirements and convey with appropriate level of detail to the development team.

Work with developers and quality assurance teams to ensure requirements are well understood and optimal solutions are derived

Build expertise in specific business processes that support business objectives.

Support and/or participate in user acceptance testing to ensure quality in application releases and user experience.

Understands security, risk management, and IT process principles and escalate to appropriate team(s) as needed.

Active participation in Agile squad ceremonies, utilize Agile principles, and tools (Confluence, JIRA).Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice

Complies with all Key Bank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.

Education Bachelor's Degree preferably in IT / Computer Science or equivalent experience.

Required Skills2-3 years of experience working as a Business System Analyst or related IT roles

Analytical skills

Must be able to familiarize with and be hands on with the software application platform(s) supported by the squad

Must be able to familiarize and understand technical implementation of the software application platform(s) and bridge the gap between business and technology

Ability to work in a group/team setting.

Takes accountability/responsibility for tasks and actions

Written and verbal communication skills

Strong collaboration skills and team player with positive attitude

Familiar with Agile, Scaled Agile Framework and Waterfall concepts

Familiarity with technical integration patterns including real time, batch integration patterns

MS Suite proficiency Word, Excel, PPTAgile tools proficiency JIRA, confluence and the like.

Business Analysis deliverable in the form of use cases, process flows, data mapping documentation

Must be driven to deliver quality and have attention to detail

Preferred Skills Experience in Retail Branch and Teller Operations

Experience with Agile methodology

Experience using JIRA and Confluence Operations experience as Teller using Argo Teller
21 platform, OLDs or equivalent exposure to retail branch Teller operations and systems

Familiarity with Alogent Front Counter or other check processing and GL reconciliation processes for Retail Branches Core Competencies All Key Bank employees are expected to demonstrate Key’s Values and sustain proficiency in identified Leadership Competencies.

Physical Demands

IT - Ability to communicate face to face and on the phone with clients, frequent use of hands to manipulate/grasp objects, occasional bending and lifting from floor height, frequent lifting of 1 – 10 lbs., occasional lifting of up to 30 lbs.

Key has implemented a role-based Mobile by Design approach to our employee work spaces, dedicating space to those whose roles require specific work spaces, while providing flexible options for roles which are less dependent on assigned work spaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties.

If located near a Key Bank location, the…