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Remote Financial Tech Support Specialist II

Remote / Online - Candidates ideally in
Springfield, Greene County, Missouri, 65897, USA
Listing for: Jack Henry
Remote/Work from Home position
Listed on 2026-05-20
Job specializations:
  • IT/Tech
    Technical Support, IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Jack Henry is hiring a Technical Support Representative to assist financial institutions with Smart Pay Products. This role involves providing exceptional customer service through troubleshooting, site navigation, and technical support via phone and chat. Candidates should have at least 18 months of customer support experience within financial institutions and must be able to commit to a schedule from 10 AM to 7 PM CST, Monday to Friday.

The role is remote, but candidates should live within 70 miles of specific office locations.
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