Director of Information Systems

Description

Missouri's fastest-growing region is searching for it's next Director of Information Systems!

We believe the strongest organizations are built through better processes, stronger relationships, and a culture grounded in trust. Our leadership philosophy challenges the status quo, embraces thoughtful innovation, and empowers people to deliver exceptional public service.

Position Overview

The City of Springfield is seeking a visionary Information Systems Director to help shape the future of technology throughout the city. This is more than an IT leadership role; it is an opportunity to influence how a modern municipal organization operates, collaborates, and serves its community.

The Information Systems Director will serve as a key member of the City's leadership team and will be responsible for guiding the City's technology strategy, operations, and digital transformation efforts. This leader must possess both strong technical expertise and the leadership ability to partner with departments across the organization as a trusted service provider and strategic advisor.

Success in this role will require a commitment to strengthening the City's leadership philosophy centered on processes, relationships, and trust, while helping position the organization for the future through thoughtful innovation and modern technology solutions.

With new city leadership and a strong organizational focus on operational excellence, Springfield is strengthening how technology supports the organization by improving systems, streamlining processes, and delivering innovative solutions that meet the evolving needs of a modern workforce.

Key Goals

Positions Springfield as a data-driven organization by advancing enterprise data analytics, performance dashboards, and responsible AI applications that improve decision-making and service delivery.

Develops and implements a comprehensive Information Systems Master Plan that aligns technology investments with the City's strategic priorities and supports long-term operational excellence.

Strengthens relationships across departments by operating the Information Systems Department as a trusted service partner and delivering technology solutions that improve productivity and service delivery. Creates win-wins, not barriers.

Simplifies and modernizes the City's technology environment by evaluating existing systems, reducing redundant programs, and improving enterprise integration.

Builds and leads a high-performing team that embraces innovation, professional growth, accountability, and service.

Challenges the status quo with thoughtful innovation, leveraging emerging technologies and data-driven decision making to position Springfield as a forward-thinking municipal organization.

Key Leadership Traits

The Information Systems Director will play a key role in this transformation by helping modernize technology systems, simplify complex processes, and build strong partnerships across the organization.

Springfield's leadership culture embraces the principles of The Trust Edge framework, by Dr. David Horsager, and his 8-Pillar framework.

Strategic Thinker

Sees beyond day-to-day technology operations and understands how systems, data, and digital tools support long-term organizational strategy and service delivery.

Relationship Builder

Builds trusted partnerships with department leaders and collaborates to deliver technology solutions that benefit the entire organization.

Thoughtful Disruptor

Challenges outdated practices and systems while bringing practical, forward-thinking solutions that improve organizational effectiveness.

People-Centered Leader

Invests in developing team members and fostering a culture of accountability, innovation, and service.

Integrity and Trust Builder

Leads with credibility, transparency, and accountability while strengthening the City's culture of processes, relationships, and trust.

Ideal Candidate Profile

* The ideal candidate will bring a forward-thinking leadership style and the ability to view technology through both a strategic and organizational lens.

* This individual will demonstrate outside-the-box thinking, the initiative to improve existing systems and processes, and the ability to foster strong relationships across departments.

* The successful candidate must also demonstrate a deep commitment to leading and caring for their team, building a culture that values accountability, innovation, and professional development.

* This leader will also understand the evolving nature of the modern workforce and be prepared to embrace emerging workforce needs, including flexible and remote work environments where appropriate.

* This director must demonstrate ability to collaborate across department lines, identify best-in-class systems, and find mutual solutions.

Why This Role Matters

Technology is rapidly reshaping how organizations operate, collaborate, and deliver services. For a growing city like Springfield, strong technology leadership is essential to ensuring the organization can meet the…