Senior Manager, WW Commercialization Field Platforms & AI Adoption

Working with Us

Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it.

You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more:

The WW Commercialization Skills Development Team is the driving force behind empowering our Commercialization teams with the functional, and/or specialized skills needed to optimize long-term success for the BMS portfolio of products. As the Senior Manager, WW Commercialization Skills Development, you will collaborate with a dedicated team committed to advancing learning and shaping the future of skills training across Commercialization, inclusive of CASA (Commercialization AI Strategy & Analytics), Commercial and 3M (Medical, Marketing & Market Access) functions

What we are looking for:

The WW Commercialization Skills Team is currently seeking a talented learning professional who is passionate about developing high-impact learning solutions. The Senior Manager role is a home-office based position within PPK or Uxbridge locations. The Senior Manager, WW Commercialization Field Platforms & AI Adoption is the primary execution lead for field-facing capability programs, that sit at the intersection of enterprise platforms, AI adoption, and scalable learning enablement.

This role translates the team's strategic vision into high-impact, AI-enabled capability solutions that fundamentally rewire how Commercial and Medical field teams operate, engage with platforms, and build skills.

This role is the day-to-day execution interlock with LEAP (Learning Excellence & Advancement Partner), driving seamless, scalable delivery across the content development and learning logistics pipeline It owns the rhythm that connects platform adoption priorities, CRM, and CASA-aligned AI tools to field-ready capability programs deployed consistently across global markets. The role is a critical delivery engine within the WW Commercialization Platforms & Field Capability team.

Who you will work with:

Reporting directly to the Director, Worldwide Commercialization Skills with a dotted line to the Associate Director, WW Commercialization Platform Skills Development, this role partners with:

* LEAP - primary execution interlock for content development and learning logistics

* WW Commercialization Skills Team and COE peers - to align capability design with enterprise skills frameworks and platform strategy

* IT, US/International Commercialization, WW Medical Learning, and In-Market/BU teams - to integrate field capability with platform roadmaps and business objectives

* Veeva platform Capability leads - to align training support with platform release cycles, system enhancements, and adoption milestones

* CASA - to align field AI-rewiring priorities with capability delivery

* Enterprise Learning and My Learning platform teams - to ensure program deployment, learner journey design, and adoption tracking are optimized

* External vendors and supplier partners - managed within approved parameters for quality and delivery accountability

Primary responsibilities:

Demand Management & LEAP Execution Interlock

* Manage day-to-day intake and execution of approved field capability learning work, ensuring activities are scoped, resourced, and sequenced for delivery

* Serve as primary execution interlock with LEAP, providing business requirements, SME nominations, design inputs, review cycles, and delivery readiness confirmations in line with LEAP governance standards

* Translate priorities into clear, actionable briefs for LEAP and vendor partners

* Monitor delivery progress; proactively identify risks and escalate prioritization conflicts or delivery issues with structured context and recommended options

* Maintain an operational view of the active demand pipeline to support the Skills development team's portfolio, reporting and governance

CASA Partnership & AI-Enabled Field Capability

* Act as the capability execution partner to CASA, working closely with CASA leaders to translate AI products, analytics insights, field intelligence tools, and commercialization AI priorities into role-based learning programs, skills pathways, and field-ready resources

* Champion and operationalize CASA-aligned AI tools within field capability delivery, including AI-assisted content creation, rapid prototyping, smart content…