Remote IT Help Desk Agent | First-Line Support

Cayuse Holdings is seeking a Help Desk Agent in Pendleton, OR, to provide first-line technical support. This role involves diagnosing and resolving IT-related issues and requires a Bachelor's degree or equivalent experience, as well as a Secret Clearance and U.S. Citizenship due to sensitive work. Responsibilities include logging incidents, communicating with users, and maintaining documentation. Benefits include health and welfare benefits, a 401(k) plan, and paid time off, with flexibility in location including the option to work remotely.
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