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Remote IT Support Technician - Level 1
Remote / Online - Candidates ideally in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-05-21
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for:
Info Advantage Inc
Remote/Work from Home
position Listed on 2026-05-21
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Info Advantage Inc in Rochester, NY, is seeking an IT Support Technician Level 1 to focus on remote end-user support and workstation deployments. Ideal candidates are customer-focused and organized, thriving in a fast-paced managed services environment.
The role includes providing Tier 1–2 technical support, assisting with new user onboarding, and collaborating with senior engineers. Qualified candidates will possess 1-3 years of relevant experience, strong knowledge of Windows 11 and Microsoft 365.
Benefits include 401(k), health insurance, and paid time off.
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