Information Technology Technician Job Redlands California USA,IT/Tech

Position: Information Technology Technician (2026/27 School Year)

Information Technology Technician

Reports to:

Information Technology Systems Manager III

FLSA Status:
Non-Exempt

School Classification:
Classified

Pay

Schedule:

Range 2 ($25.54 - $29.60)

Work Schedule:

12 months

Location:

Onsite and Remote Office

Position Summary

Under the direction and supervision of the Information Technology Systems Manager, the information technology technician will perform a variety of technology and computer‑related duties to assist in school-wide technological operations. This is subject to assisting personnel and students with information technology needs, supporting in‑school device setup, maintenance and repair, performing general office, clerical and record‑keeping tasks, and other related duties as instructed.

ESSENTIAL

FUNCTIONS and RESPONSIBILITIES

Performs computer and peripheral equipment installations

Assists personnel with all aspects of technology related items, including software, hardware equipment and materials

Monitors, assists and supports students and teachers through various technology related activities

Provides and arranges technology to assigned staff.

Assists in the diagnosis and repair of technology and defective electronic or mechanical components by performing appropriate troubleshooting steps

Travel to sites as directed

Keeps accurate inventory of all school technology

Supports and facilitates office and school events

Develops, streamlines, and improves systems and procedures within the department and across other departments within the school as needed

Communicates and troubleshoots with staff as needed

Assists with IT procedures for departing staff

Supports the mission and vision of the school in all job functions by supporting, students, parents, and staff

Other Duties

Responds to all school related communication within 24 business hours

Documents and refers to the school’s management all formal disciplinary actions involving students; supporting management with addressing and resolving complaints from students and parents in a timely manner; ensuring compliance with the provisions of California Penal Code Section 11166 (Child Abuse and Neglect Reporting Act)

Performs other duties as assigned

QUALIFICATIONS GUIDE

Education and Experience

Any combination equivalent to graduation from high school and up to two (2) years of clerical or secretarial experience preferred

Other Qualifications

State and federal fingerprint clearance (Live Scan) to work with students (Ed. Code 44237). No prospective employee can report to work without this clearance being received and Human Resources notifying the immediate supervisor of this clearance.

Proof of a clear TB Tine test or signed Certificate of Completion dated within the last 60 days (Ed. Code 49406) upon employment and thereafter updated every four years

Hold and maintain a valid California Driver’s License; proof of automobile insurance; and full time use of a dependable automobile that is insured pursuant to California regulations.

Knowledge

Computer and technology literacy:
- Operate office equipment including a calculator, copier, fax machine, computer and assigned software
- Google docs, Google spreadsheets and other online collaboration tools to send and receive information
Basic arithmetic calculations

Skills

Conflict resolution
Record-keeping techniques
Methods of collecting and organizing data and information

Abilities

Embraces Sage Oak’s core values
Maintains integrity at all times
Works independently with little direction
Maintains developed, clear communication and interpersonal skills that maintain a respectful, professional, and courteous manner
Maintains flexible and adaptable mindset
Demonstrates sensitivity to individual differences and cultural backgrounds
Maintains confidentiality of sensitive and privileged information
Follows established procedures and meets all established deadlines
Allocates time and resources effectively
Understand complex, multi-step written and oral instructions

Physical Demands

Hear and speak to exchange information

Dexterity of hands and fingers

See to read a variety of materials

Bend at the waist, kneel or crouch

Sit or stand for extended periods of time

Lift objects up to 50 pounds with or without assistance

Work…