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Tier 1 Help Desk Pro - Remote Government Support

Remote / Online - Candidates ideally in
Herndon, Fairfax County, Virginia, 22070, USA
Listing for: Iron Bow Technologies
Remote/Work from Home position
Listed on 2026-05-21
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below
A technology solutions provider in Herndon, VA, is seeking an IT Help Desk Support Technician Tier 1. The role focuses on providing exemplary customer support to federal clients, specifically the Department of Justice. Responsibilities include responding to user inquiries, troubleshooting issues, and documenting solutions in ticketing systems. Candidates must possess strong communication skills, 2+ years of IT support experience, and a high school diploma.

Opportunities for growth and teamwork are emphasized, making this an exciting role for dedicated individuals.
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