AVP, AI Product Management

Alternate Locations:
Radnor, PA (Pennsylvania);
Charlotte, NC (North Carolina);
Fort Wayne, IN (Indiana);
Greensboro, NC (North Carolina);
Work from Home

Work Arrangement:

Hybrid :
Employee will work 3 days a week in a Lincoln office

Relocation assistance: is not available for this opportunity.

Requisition #: 75993

The Role at a Glance

Lincoln Financial is expanding its AI Product & Delivery organization and is seeking an AVP, AI Product Management to help drive execution of high impact AI initiatives across the enterprise.

In this role, you will own AI product strategy and delivery within defined business domains, translating advanced AI capabilities into scalable, responsible solutions that deliver measurable business value. Reporting to senior AI product leadership, you will play a critical hands on role in bringing AI from concept to production in a highly regulated financial services environment, partnering closely with business leaders, data science, engineering, design, and risk teams.

This is an ideal opportunity for an experienced AI product leader who thrives in ambiguity, balances strategy with execution, and is passionate about responsible innovation.

What you'll be doing

AI Product Strategy & Execution

* Own end to end product strategy and roadmaps for a portfolio of AI initiatives aligned with Lincoln's priorities across insurance, annuities, and retirement solutions.

* Identify, validate, and refine high value AI use cases through stakeholder engagement, customer insights, data analysis, and experimentation.

* Translate emerging AI capabilities-including LLMs, agentic workflows, and multimodal AI-into practical product solutions with clear business outcomes.

* Prioritize product backlogs by balancing impact, feasibility, regulatory considerations, and user experience.

* Contribute to broader AI product portfolio strategy in partnership with VP and SVP leadership.

* Serve as a subject matter expert and product thought leader within assigned AI domains.

Cross Functional Delivery

* Lead agile product delivery for AI initiatives in close partnership with data science, engineering, UX, and business SMEs.

* Develop clear product feature requirements, user stories, success metrics, and release plans for AI driven capabilities.

* Guide teams through the ambiguity inherent in AI product development while maintaining strong delivery momentum.

* Manage timelines, dependencies, risks, and tradeoffs to ensure high quality, on time delivery.

* Coordinate across business units-including Annuities, Life Insurance, Retirement, and Group Protection-to tailor solutions to domain specific needs.

Stakeholder Engagement & Change

* Act as a primary product point of contact for business stakeholders and technology partners within assigned initiatives.

* Communicate product vision, progress, tradeoffs, and outcomes clearly to leaders across levels.

* Facilitate roadmap reviews, working sessions, and design thinking workshops to drive alignment and shared ownership.

* Support change management by enabling business partners to adopt and operationalize AI driven capabilities.

Responsible AI & Governance

* Embed responsible AI principles-fairness, transparency, explainability, and data privacy-into all product decisions.

* Partner closely with Legal, Compliance, Risk, and Enterprise Governance teams to ensure regulatory alignment (e.g., NAIC, SEC/FINRA).

* Ensure AI products meet internal governance, documentation, and monitoring requirements throughout the lifecycle.

Performance & Insights

* Define and track KPIs and OKRs, including adoption, efficiency gains, model performance, and customer impact.

* Use data, experimentation, and user feedback to continuously improve product performance.

* Contribute to business cases, benefits tracking, and ROI analyses for AI investments.

* Share learnings and best practices across the AI Product & Delivery organization.

What we're looking for

Must Haves

* 8+ years of product management experience, including 3+ years focused on AI, ML, or data driven products.

* Proven experience delivering AI/ML powered products from concept through production.

* Strong understanding of machine learning fundamentals, generative AI, NLP, and modern AI development life cycles.

* Experience working in financial services, insurance, fintech, or other regulated industries.

* Demonstrated ability to influence and align cross functional teams in a matrixed environment.

* Excellent written and verbal communication skills with the ability to translate technical concepts for business audiences.

* Bachelor's degree in Computer Science, Engineering, Business, or a related field.

Nice to Haves

* Hands on experience with LLM based solutions, agentic systems on enterprise AI platforms (e.g., Azure OpenAI, AWS Bedrock, Google Vertex AI).

* Familiarity with MLOps, model monitoring, evaluation techniques, and responsible AI frameworks.

* Domain experience in life insurance, annuities, retirement planning, or employee benefits.

* MBA or advanced degree in a…