IT Clinical Project Manager II - Veeva Vault Clinical: CTMS & eTMF; Sponsor Dedicated - Remote; Preference Hybrid

Position: IT Clinical Project Manager II - Veeva Vault Clinical: CTMS & eTMF (Sponsor Dedicated - Remote; Preference for Hybrid
Description

IT Clinical Project Manager II - Veeva Vault Clinical: CTMS & eTMF (Sponsor Dedicated - Remote; Preference for Hybrid Foster City, CA )

Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.

Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape.

Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver - for one another, our customers, and, most importantly, for those in need.

Discover what your 25,000 future colleagues already know:

Why Syneos Health

* We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.

* We are committed to building an inclusive culture - where you can authentically be yourself. Central to this is our purpose - Driven to Deliver - which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone's life.

* We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress.

Job Responsibilities

IT Clinical Project Manager II - Veeva Vault Clinical (CTMS & eTMF)

Sponsor Dedicated - Remote

(Preference for Hybrid
-Foster City, CA-Based Candidates)

If you thrive at the intersection of clinical operations, enterprise systems, governance, and stakeholder engagement, this is a high-visibility opportunity to support and optimize Veeva Vault Clinical operations within a leading sponsor environment.

This role sits within the Clinical Trial Capabilities Business Support Model, blending hands-on operational ownership with strategic program support-ideal for someone with strong experience supporting enterprise platforms, post-go-live operations, governance activities, and cross-functional initiatives within global pharmaceutical organizations.

While remote/home-based candidates may be considered, priority will be given to candidates located in or near Foster City, California, with the ability to work onsite 2-3 days per week.

WHAT MAKES THIS OPPORTUNITY DIFFERENT

This is an exceptional opportunity to step into a highly visible, enterprise-impact role supporting critical clinical systems within a world-class pharmaceutical environment. You will work alongside senior Clinical Operations, PMO, Quality, and IT leaders while helping shape how Veeva Vault Clinical operates across global teams.

Unlike traditional support roles, this position offers significant cross-functional exposure and the ability to influence operational processes, stakeholder engagement strategies, governance activities, and continuous improvement initiatives  will serve as a trusted business-facing partner supporting both strategic initiatives and day-to-day operational excellence.

This role is ideal for a high-caliber professional who enjoys working in complex, matrixed organizations, thrives in collaborative environments, and wants to play a meaningful role in advancing enterprise clinical capabilities. Candidates who are passionate about systems optimization, stakeholder enablement, operational excellence, and driving adoption across global organizations will find strong long-term growth potential here.

WHAT YOU WILL DO

Operational Ownership & Centralized Support

* Serve as a key business-facing support lead for Vault Clinical operations in production

* Provide centralized support and guidance to Clinical Operations and global end users

* Support issue tracking, user support, access coordination, office hours, and operational activities

* Partner with program leadership, business stakeholders, and technical teams to support post-go-live operations and continuous improvement efforts

Governance, Compliance & Inspection Readiness

* Support governance and operational processes within a GxP-regulated environment

* Assist with change management, release support, and inspection-ready documentation activities

* Support business-side intake and coordination for enhancement requests and operational updates

* Contribute to process consistency, data governance, and system lifecycle support activities

Change, Release & Lifecycle Management

* Partner with Clinical Systems, PMO, and IT teams to support release readiness and…