More jobs:
Global Head of Customer Support Remote
Remote / Online - Candidates ideally in
Idaho, USA
Listed on 2026-05-24
Idaho, USA
Listing for:
TeamViewer GmbH
Remote/Work from Home
position Listed on 2026-05-24
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Team Viewer GmbH is seeking a Global Head of Customer Support to lead and scale a world-class support organization across its SaaS portfolio. This role involves creating a global support strategy, standardizing operations, and using data analytics to enhance customer experience. The ideal candidate should have 10–15+ years of leadership experience in Customer Support, proven success in multi-tier organizations, and expertise in automation and AI-driven support models.
The position is remote, with the ideal candidate residing in the East or Central time zone in the USA.
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