Tier II Help Desk Technician - MSP ; Remote
Remote / Online - Candidates ideally in
Scotts Valley, Santa Cruz County, California, 95066, USA
Listed on 2026-05-24
Scotts Valley, Santa Cruz County, California, 95066, USA
Listing for:
BCS365
Full Time, Remote/Work from Home
position Listed on 2026-05-24
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
BCS
365 is seeking a Help Desk Support Technician, Tier II, to provide second-level support for clients in Scotts Valley, CA. This full-time, remote position requires 4+ years of IT experience, addressing technical issues involving desktops, collaboration tools, and cloud applications.
Responsibilities include managing service requests, troubleshooting technical issues, and maintaining documentation. A bachelor's degree and relevant certifications are required. The position offers health and dental insurance, paid time off, and a 401k plan.
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