Remote ITSM Incident Response Specialist
Remote / Online - Candidates ideally in
Dover, Kent County, Delaware, 19904, USA
Listed on 2026-05-24
Dover, Kent County, Delaware, 19904, USA
Listing for:
Cayuse Holdings
Remote/Work from Home
position Listed on 2026-05-24
Job specializations:
-
IT/Tech
IT Consultant, IT Support, Systems Analyst, IT Business Analyst
Job Description & How to Apply Below
Cayuse Holdings is seeking an ITSM Incident Response Analyst for a remote independent contract role. The successful candidate will oversee incident management, ensuring adherence to ITIL processes and support for over 1000 users in a Service Now environment.
This position requires solid experience in Service Now administration, managing escalations, and ITIL/ITSM certifications are a plus. You will also document major incidents and support service restoration efforts.
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