Remote IT Project Manager; AI

Job Description

The IT Project Manager will serve as a critical link between the Information Technology team and business stakeholders, ensuring projects are well-defined, aligned to strategic goals, and successfully delivered. This role will operate within a PMO framework, driving governance, prioritization, and standardized delivery practices while managing a portfolio of technology and AI-related projects. In partnership with Business Analysts and cross-functional teams, the Project Manager will focus on execution, stakeholder alignment, and delivery outcomes, helping bring innovative solutions to life while improving efficiency, scalability, and overall business impact.

• Lead end-to-end delivery of projects within a PMO-driven framework, ensuring alignment with organizational strategy, governance standards, and best practices.
• Manage a portfolio of projects of varying size and complexity, with a strong focus on AI-enabled initiatives, automation, and digital innovation.
• Develop, maintain, and execute detailed project plans including scope, schedule, budget, risks, and dependencies.
• Partner with cross-functional stakeholders to define business requirements and ensure successful delivery of solutions that drive measurable outcomes.
• Drive PMO standards and governance, including project intake, prioritization, stage gates, and status reporting.
• Provide clear and concise updates to leadership through executive dashboards, presentations, and portfolio-level reporting.
• Facilitate regular stakeholder meetings, steering committees, and working sessions to ensure alignment and transparency.
• Coordinate internal teams and external vendors to ensure seamless project execution and delivery.
• Assist in the evaluation of software solutions, including AI platforms, ensuring alignment with business needs and enterprise architecture.
• Analyze and optimize business processes, proactively identifying opportunities for efficiency, automation, and continuous improvement.
• Drive adoption of new technologies through structured change management practices, training, and stakeholder engagement.
• Support in gathering, documenting, and validating business and functional requirements through stakeholder interviews, workshops, and process analysis.
• Coordinate end-user communications, including announcements, updates, and feedback collection during and after implementation.
• Monitor user adoption and feedback and recommend enhancements and solutions to improve usability and adoption.
• Serve as the liaison between IT, business teams, and leadership to ensure alignment across all project phases.
• Ensure comprehensive documentation of project artifacts, decisions, risks, and lessons learned.
• Support the continuous improvement of PMO processes, tools, templates, and reporting standards.

• 8+ years of experience in IT project management working within a PMO environment, including governance, portfolio management, and standardized delivery frameworks.
• Experience managing or contributing to AI, automation, or digital transformation initiatives.
• PMP certification.
• Bachelor’s degree in Computer Science, Information Systems, or related field preferred.
• Proven ability to manage multiple projects concurrently while meeting deadlines and maintaining high-quality outcomes.
• Hands-on experience with Smartsheet, including building advanced solutions, dashboards, and workflow automations.
• Foundational understanding of AI tools and technologies, with experience or strong interest in applying AI to business problems.
• Solid understanding of software development lifecycle (SDLC), web technologies, and enterprise systems.
• Smartsheet Product and Solution Certification.
• Background in legal or professional service industry.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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