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Healthcare IT Service Desk Leader — Remote & Impactful

Remote / Online - Candidates ideally in
Salem, Marion County, Oregon, 97308, USA
Listing for: CAI
Full Time, Remote/Work from Home position
Listed on 2026-05-25
Job specializations:
  • IT/Tech
    IT Support, IT Project Manager
Salary/Wage Range or Industry Benchmark: 70000 - 75000 USD Yearly USD 70000.00 75000.00 YEAR
Job Description & How to Apply Below

CAI is seeking a hands-on Service Delivery Leader to manage operational performance and lead a client-facing healthcare Service Desk team. This full-time, remote position requires strong leadership, communication skills, and expertise in ITSM frameworks.

Your role will encompass team development, performance monitoring, and continuous service improvement. The ideal candidate has a background in healthcare IT support and experience with tools like Service Now.

Salary ranges from $70,000–$75,000 per year, with benefits including medical, dental, vision insurance, and a 401(k) plan.

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