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Healthcare IT Service Desk Leader — Remote & Impactful
Remote / Online - Candidates ideally in
Bismarck, Burleigh County, North Dakota, 58502, USA
Listed on 2026-05-25
Bismarck, Burleigh County, North Dakota, 58502, USA
Listing for:
CAI
Full Time, Remote/Work from Home
position Listed on 2026-05-25
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
CAI is seeking a Service Delivery Leader based in Bismarck, ND, to oversee operations of a client-facing healthcare Service Desk. This remote, full-time role entails managing team performance, ensuring service excellence, and driving client satisfaction across multiple support channels.
The ideal candidate will have 3+ years of experience in IT Service Desk management, particularly within a healthcare setting. Strong leadership and communication skills are essential. Compensation ranges from $70,000 to $75,000 annually, with benefits including medical, dental, and vision insurance.
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