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Healthcare IT Service Desk Leader — Remote & Impactful
Remote / Online - Candidates ideally in
Dover, Kent County, Delaware, 19904, USA
Listed on 2026-05-25
Dover, Kent County, Delaware, 19904, USA
Listing for:
CAI
Full Time, Remote/Work from Home
position Listed on 2026-05-25
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
CAI is seeking a dedicated Service Delivery Leader to oversee operational performance and lead a client-facing healthcare Service Desk team in Dover, Delaware. This full-time, remote role requires a hands-on leader with experience in IT service delivery, especially in healthcare environments, to achieve service excellence.
The ideal candidate will possess 3+ years in IT service desk operations, with proven skills in managing teams, utilizing ITSM frameworks, and supporting end-users effectively. Join CAI to foster a high-quality support experience and drive continuous improvement initiatives.
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