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Remote ITSM Incident Response Analyst
Remote / Online - Candidates ideally in
Helena, Lewis and Clark County, Montana, 59604, USA
Listed on 2026-05-25
Helena, Lewis and Clark County, Montana, 59604, USA
Listing for:
Cayuse Holdings
Contract, Remote/Work from Home
position Listed on 2026-05-25
Job specializations:
-
IT/Tech
IT Consultant, IT Support
Job Description & How to Apply Below
Cayuse Holdings is seeking an ITSM Incident Response Analyst to provide remote support for incident management. The position requires strong Service Now skills and 3-5 years of relevant experience, working with a large user base. Responsibilities include overseeing incident documentation and restoration efforts, assisting in critical event management, and ensuring adherence to ITIL-aligned processes.
This independent contract role offers a pay rate of $30-39/hr, with a contract length through August 31. Candidates with ITIL and Service Now certifications will be preferred.
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