Senior Network Manager

The Senior Network Manager is responsible for leading the strategy, stability, security, and continuous improvement of Bob’s enterprise voice and data networking environments across corporate, retail, and distribution operations. This role combines hands-on technical expertise with people leadership to ensure reliable network performance, successful project execution, and exceptional service delivery.

This leader will oversee network engineering operations, manage internal and offshore resources, support escalated technical issues, and partner cross-functionally to deliver scalable and secure infrastructure solutions that support business growth.

Work environment may include a combination of in-office and remote work based on business needs. This role participates in on-call escalation support and may require occasional off-hours work and travel for deployments, cutovers, or operational support.

What You’ll Bring to Bob’sAt Bob’s Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of technical expertise, leadership capabilities, strategic thinking, operational excellence, and customer-focused problem solving.

If you thrive in fast-paced environments, enjoy mentoring technical teams, and are passionate about building secure, scalable network solutions, this is an exciting opportunity to make a meaningful impact.

Key Skills for Success Core Competencies & Expertise Enterprise networking expertise including LAN/WAN, routing, switching, wireless, SD-WAN, and network security

Strong troubleshooting and escalation management skills within complex enterprise environments

Experience supporting Cisco-based infrastructure including routing, switching, firewalls, voice, and collaboration technologies

Ability to lead network operations while balancing project delivery, operational priorities, and service levels

Leadership experience managing technical teams including hiring, coaching, mentoring, workload planning, and performance management

Knowledge of Layer 3 networking protocols including BGP, OSPF, and EIGRPExperience managing secure connectivity solutions including VPNs, firewalls, and disaster recovery networking

Ability to oversee network monitoring and management platforms to proactively identify and resolve issues

Vendor and service-provider management experience including SLA oversight, escalations, procurement, and lifecycle planning

Strong communication skills with the ability to translate technical concepts for business stakeholders

Experience supporting geographically dispersed environments and coordinating cross-functional initiatives

Strong organizational and time-management skills with the ability to manage multiple priorities simultaneously

Preferred Competencies & Skills

Experience with Cisco Call Manager, SIP trunking, video conferencing, and contact center ecosystems

Exposure to public cloud networking concepts including AWS, Azure, or GCPKnowledge of network automation, process improvement, and infrastructure optimization strategies

Experience supporting retail, multi-site, or large-scale enterprise environments

Familiarity with ITIL or service management frameworks

Ability to develop technical standards, documentation, and operational best practices

Proficiency with Microsoft applications including Visio for documentation and design artifacts

Who We Are At Bob’s, we have fun, we love what we do, and we’re growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we’re committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.

How We Will Support Your Success We know you have many choices when it comes to your career. At Bob’s, we invest in your growth, well-being, and career advancement.

Benefits & Perks Competitive Medical, Dental, and Vision Insurance Generous paid time off, including vacation, personal days, sick leave, holidays, and your birthday!401(k) Profit Sharing Plan with a generous company match

Pet Insurance and employer-paid Life Insurance options

Professional Development:
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