Remote Duck Creek Manuscript Lead – Policy Modernization

Role Summary

We are seeking a highly skilled Duck Creek Manuscript Developer to support and lead the enhancement, modernization, and stabilization of Duck Creek Policy manuscripts for Commercial Property & Casualty (P&C) insurance implementations.

This role requires deep expertise in Duck Creek Policy, DCT, DCOD, manuscript development, and migration programs
, along with strong coordination skills to collaborate effectively with client stakeholders, business teams, and offshore delivery teams.

The ideal candidate will act as a key technical liaison between onsite stakeholders and offshore development teams, ensuring high-quality, scalable, and compliant solutions are delivered across modernization initiatives.

Experience with
AD (Advanced Development/Authoring) capabilities is highly preferred.

Duck Creek Manuscript Development

• Design, develop, enhance, and maintain Duck Creek Policy manuscripts to support business, underwriting, and regulatory requirements
• Implement and review updates related to:
  • Policy transactions
  • Business rules
  • Workflow configurations
  • Underwriting logic
• Performance
• Reusability
• Maintainability
• Compliance
• Provide technical leadership and code review support to offshore manuscript development teams
• Troubleshoot and resolve manuscript defects, configuration issues, and production incidents

• Act as the onshore technical SME for Duck Creek Policy DCT/DCOD implementations and modernization programs
• Lead and support:
  • DCOD migration activities
  • Manuscript refactoring
  • Functional validation
  • Post-migration stabilization
• Collaborate with architects, technical leads, and client stakeholders to transition legacy on-premise implementations to modern DCOD architecture
• Drive issue resolution for migration-related defects, platform upgrade issues, and system integration challenges
• Support regression validation and production readiness activities during migration cycles

• Contribute to complex manuscript logic and advanced authoring patterns
• Develop scalable custom policy rule extensions and reusable configurations
• Guide teams on best practices for utilizing Duck Creek Authoring and AD capabilities
• Work closely with integration and QA teams to validate end-to-end policy functionality and business workflows

• Serve as the primary onshore technical point of contact for manuscript-related activities
• Collaborate with:
  • Business Analysts
  • QA Leads
  • Delivery Managers
  • Client Stakeholders
• Defect triage sessions
• Release readiness reviews
• Ensure offshore deliverables meet quality standards, compliance requirements, and project timelines
• Provide technical oversight and proactive risk identification throughout project execution

• 7–11 years of overall IT experience
• Minimum 5 years of hands‑on Duck Creek Policy development experience
• Strong expertise in Duck Creek Manuscript development and maintenance
• Proven experience supporting DCOD migration and modernization programs in an onshore/client‑facing role
• Experience in Commercial or Personal Lines P&C Insurance environments preferred
• Prior experience working within distributed onsite‑offshore delivery models

Core Technical Skills

• Duck Creek Policy
• Duck Creek DCT / DCOD
• Duck Creek Manuscript Development
• Transaction and workflow customization
• DCOD migration support and stabilization
• Defect analysis and debugging
• Regression testing and production support

Insurance Domain Expertise

• Strong understanding of Property & Casualty (P&C) Insurance fundamentals
• Experience across the end‑to‑end policy lifecycle:
  • Quote
  • Bind
  • Issue
  • Endorsement
  • Renewal
• Experience supporting underwriting workflows and regulatory‑driven policy updates

• Experience with Duck Creek Authoring (AD – Advanced Development)
• Exposure to cloud modernization initiatives within Duck Creek ecosystems
• Experience working in Agile/Scrum delivery environments
• Familiarity with CI/CD and release management processes
• Strong client‑facing communication and stakeholder management skills

• Excellent analytical and problem‑solving abilities
• Strong communication and coordination skills
• Ability to manage multiple priorities in a fast‑paced delivery environment
• Strong collaboration skills across onsite and offshore teams
• Ability to work independently with minimal supervision

• Opportunity to work on enterprise‑scale Duck Creek modernization programs
• Collaborative remote work environment with global delivery teams
• Opportunity to work closely with insurance domain experts and client stakeholders
• High‑impact role with ownership across technical delivery and modernization efforts