Tableau Server & Erwin BI Platform Admin; Remote

Mode of Work

Remote

Seeking a highly specialized Tableau Server Administrator / Erwin Administrator to support enterprise business intelligence and data modeling environments through administration, maintenance, upgrades, and operational support. The role requires expertise in Tableau Server Administration, Tableau Desktop, Tableau Prep, and Erwin Data Modeling tools (Mart Portal and ER360). Responsibilities include managing Tableau server environments, dashboard publishing, platform uptime, data refresh schedules, content distribution, user access management, and vendor support escalations, as well as supporting Erwin licensing, onboarding/offboarding, server maintenance, and upgrades.

• Administer Tableau Server environments and maintain platform availability and operational performance
• Manage Tableau Server upgrades, configurations, permissions, user onboarding, offboarding, and content distribution
• Monitor platform uptime and coordinate vendor escalations through Tableau support channels
• Manage data refresh schedules and interact with multiple enterprise data sources
• Create, publish, and manage Tableau dashboards within Development, Test, and Production environments
• Develop predictive and prescriptive dashboards and reports based on business requirements
• Follow organizational style guides and accessibility standards including Section 508 compliance
• Manage Erwin Data Modeler, Mart Portal, and ER360 licenses, onboarding, and access administration
• Maintain Mart Portal and ER360 server environments and perform upgrades as required
• Support troubleshooting, issue resolution, and operational maintenance activities
• Create robust design and deployment documentation for new projects and implementations
• Process and manage Service Hub tickets while adhering to SLA standards and procedures
• Provide weekly project status reports, updates, and stakeholder communication

• Coordinate with stakeholders and platform users to support reporting and platform needs
• Support onboarding and training material distribution for Tableau and Erwin users
• Ensure server reliability, availability, and operational consistency
• Participate in enterprise BI platform improvements and maintenance efforts
• Maintain accurate tracking of Erwin license utilization and seat allocation
• Collaborate with internal teams to ensure service delivery expectations are met

• Strong Tableau Server Administration experience
• Experience with Tableau Desktop and Tableau Prep
• Experience with Erwin Data Modeler, ER360, and Mart Portal administration
• Experience managing platform uptime, server upgrades, and user access controls
• Experience creating and publishing Tableau dashboards and reports
• Experience managing data refresh schedules and multiple data sources
• Experience troubleshooting server and platform-related issues
• Strong technical documentation and deployment documentation skills
• Experience processing service tickets and adhering to SLA procedures
• Strong stakeholder communication and collaboration skills
• Ability to support secure and regulated enterprise environments

• Must be eligible to pass OIT, FTI (IRS Publication 1075), and CJIS fingerprint-based background clearances
• Must be local to the State of Colorado
• Experience working in secure enterprise technology environments preferred
• Experience supporting business intelligence and data modeling platforms preferred
• Strong organizational, communication, and platform administration skills preferred