Remote Staff Engineer, Marketing Cloud

As a Staff Engineer, you will serve as a technical leader within a product team focused on delivering Salesforce Marketing Cloud (SFMC) campaign journeys and customer engagement capabilities, operating at the intersection of engineering and marketing technology. You will translate customer needs into scalable, forward-looking technical solutions within SFMC and across the supporting ecosystem, including APIs, cloud services (e.g., AWS), data pipelines, and event-driven architectures, ensuring alignment to enterprise platform standards and long-term strategy.

Partnering closely with IT leadership and cross-functional stakeholders, you will drive consistency in solution design, mentor engineers, and shape best practices across Agile, Dev Ops, and Reliability disciplines, while establishing reusable integration and activation patterns that extend SFMC capabilities across the broader marketing technology landscape.

This Staff Engineer has a deep, narrow expertise for specialized engineering technology expertise in Salesforce Marketing Cloud.

DUTIES & RESPONSIBILITIES:

Designing Solutions Apply expert industry knowledge and broad understanding of multiple disciplines with technical knowledge to drive outcomes for customers, including Salesforce Marketing Cloud campaign activation

Ability to work and problem solve independently on initiatives that align to the broader engineering strategy, including integration and activation patterns

Design systems and software integration patterns across a diverse engineering ecosystem, including APIs, data pipelines, and microservices supporting SFMC. These patterns should align to high level engineering goals and business initiatives

Define scalable, reusable activation patterns to reduce one-off implementations

Ensure designs align with enterprise architecture, security, and data governance standards

Implementing Solutions Use independent, critical thinking to solve complex problems which are significant to the customer, including campaign execution and data integration. Uses application and system data, as well as past experiences to inform decision making

Leader in technical expertise;
Develops most architecturally impactful components of solutions, including services and integrations that enable SFMCLead to identify, incorporate and define development frameworks and libraries useful to the product, including full-stack and integration patterns

Build and evolve APIs, services, and pipelines supporting campaign activation

Improve performance, reliability, and scalability across systems and integrations

Learning and Applying New Techniques Seek out industry and technology knowledge along with best practices related to Salesforce Marketing Cloud, campaign activation, and full-stack engineering to share with the team

Stay current on cloud (AWS), microservices, and integration trends relevant to SFMC enablement

Share learnings and new patterns to improve team capabilities and outcomes

Collaborating within the Team Coordinate design and integration of the entire system including subsystems. Research and recommend technology to improve the current systems

Participate in team’s collaboration session to provide technical expertise to solve a problem/remove technical roadblocks for the team Participate in product planning and implementation. Helps product owner to create technical user stories as required/needed.

Contribute to detailed application specifications, standards, and diagrams and develop coding standards / best practices

Collaborating Across Teams Broker solution design and implementation across product teams to achieve outcomes

Contribute to overall systems design which involves multiple teams, research and provide customization or development recommendations, and implement accordingly

Collaborating Across the Organization Act as an SME to provide over all operations and support processes to build resilient systems for the enterprise

Setting product/platform technology strategy

Lead the design of critical path/technology for the product group. Contribute to innovative solutions that align to strategic objectives for the customer

Provide platform technology expertise to teams within product group as well as interdependent teams across the organization

Help to define the technology / tools roadmap along with the product owner for the team.

Defining Engineering Standards and Patterns Partner with the engineering community inside and outside Thrivent in establishing best practices

Share engineering standards across internal teams and collaborate to help engineers apply these patterns to build solutions that achieve outcomes

Dev Ops Lead  the resolution of critical incidents and provides leadership in proactively addressing product issues

Continuously assessing technology to build more stable, scalable, and resilient software

Promote and expand on the use of the CI/CD pipeline to improve the deployment and build process.

Selecting & Managing Technology Vendors Lead the evaluation process for software…