Senior Salesforce Admin & Developer — Remote

Salesforce Administrator/Developer job at Gravity IT Resourcing. Charles Town, WV.
Title :
Salesforce Admin/Developer
Type: Full-Time
Location: Remote (EST hours preferred)
Responsibilities:

• Obtains understanding of the companyandits affiliates’ application environment including the applications and interdependencies of those applications.
• Responsible for the overall solution design, development, customization, and end-user support of the Salesforce platform including Service Cloud, Marketing Cloud, and other installed packages.
• Responsible for developing new enhancements including creation of custom objects, workflows, validation rules, approval processes, flows, flow triggers and email alerts.
• Responsible for integration of applications with Salesforce, either directly using connectors or indirectly through APIs.
• Collaborate with IT Support in the diagnosis and resolution of issues impacting employee productivity and business throughput.
• Collaborate with IT Business Analysts and Stakeholders to gather and analyze requirements and propose solutions that leverage Salesforce functionality.
• Translate approved solutions into actionable deliverables, ensuring high levels of quality, accuracy, process consistency, and performance.
• Collaborate with Business Operations, Information Technology and other business stakeholders to drive high levels of data integrity and operational reliability.
• Provide guidance and/or mentoring on solution requirements, technical design, integration architecture, and solution recommendations.
• Ensure that all necessary changes are documented, reviewed, tested, and approved before being deployed.
• Strong problem solving, critical thinking, troubleshooting, and analytical skills to set up and interpret logic, data tables, and rule relationships.
• Extensive understanding of the Salesforce data structures and data modeling; how and when to create custom objects, junction objects, and other model items.
• Perform a complex problem troubleshooting, root cause, and break/fix.
• Occasionally provide after-hours deployment and support.
• Performs other duties as assigned.

• Bachelor’s degree preferred.

• Overall 6+ years in Information Technology; minimum of 4 years of experience implementing and supporting technically complex solutions in Salesforce.
• Strong hands-on proficiency with design and development in Service and Marketing Cloud, Apex, Process Builders, Visualforce, Lighting, SOQL, Profiles/Roles and Sharing Rules, Flow, Workflow rules, Triggers, Change Data Capture, Object Relationship, and/or Platform Events.
• Proficient in working with Community Portal, Process Builders, Flows, Omni Channels, Apex Scheduling and Batch Processes
• Solution Design and Development senior role experience is a must.
• SFDC Administrator and Developer certifications required.
• Demonstrated listening, analytical, organizational, and time management skills
• Demonstrated ability to work independently or lead teams/projects and cross-functionally, including in high-pressure situations
• Experience with the Salesforce APEX data loader and other data loading tools.
• Experience with Salesforce APIs - SOAP and REST, including consumption, request packaging, parsing, managing static values, and UIUX elements for working with data in returned API response payloads.
• Strong ability to work collaboratively within a team to solve problems.
• Methodical, organized and detail oriented.
• Excellent verbal and written communication skills.