Lead Business Analyst – Order Capture

About the Role

In this opportunity as Lead Business Analyst, you will:

• Lead business analysis across end-to-end systems, demonstrating a strong understanding of Order Capture architecture and associated upstream and downstream integrations and processes.
• Ensure integrity and alignment of business workflows across platforms such as Salesforce, CPQ/Conga or similar solutions, and SAP.
• Elicit, analyze, and document business and technical requirements using Agile methodologies.
• Collaborate with Business Process Owners and Solution Architects to ensure alignment with enterprise standards.
• Leverage deep knowledge of Salesforce CRM and CPQ/Order Capture solutions.
• Demonstrate familiarity with SAP integration concepts and pricing workflows.
• Use tools such as Lucidchart and Azure Dev Ops for process modeling and backlog management.
• Evaluate solution options and recommend scalable, sustainable approaches aligned with enterprise architecture.
• Serve as a key liaison between business stakeholders and technical teams.
• Facilitate discussions, workshops, and decision‑making sessions.
• Ensure high-quality documentation, communication, and stakeholder alignment across initiatives.

You're a fit for the role of Lead Business Analyst if your background includes:

• 10+ years of experience in Business Analysis, Systems Analysis, or a related role.
• Strong expertise in Salesforce, CPQ/Conga, and SAP integrations.
• Proven ability to lead complex, cross‑functional initiatives.
• Excellent stakeholder management, communication, and problem‑solving skills.

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office‑based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work‑life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real‑world solutions. Our Grow My Way programming and skills‑first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI‑enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company‑wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award‑winning reputation for inclusion and belonging, flexibility, work‑life balance, and more. We live by our values:
  Obsess over our Customers, Compete to Win, Challenge (Y) our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro‑bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to…