Lead SAP Business Analyst - OTC

Job Location (Short):
Chicago, Illinois, USA, 60631 | Milwaukee, Wisconsin, USA,

Requisition

Onsite or Remote:
Onsite Position

Join Komatsu and Be Part of Something Big!

We have an exciting opportunity for a Lead SAP Business Analyst - OTC to join our corporate IT team. This role is working onsite and can be based at our headquarters in Milwaukee, WI or Chicago, IL (near O’Hare). Fully remote work or alternative work locations will not be considered.

• Lead Order-to-Cash business process discussions for complex projects, including application development and package rollouts
• Effectively communicate and work within a global team to coordinate and complete assignments for implementations, upgrades, modifications, and value opportunities associated with Quote-to-Cash processes
• Identify new process approaches and recommend improvements to automate or simplify existing processes related to pricing, quoting, contract management, order intake, delivery, invoicing, and customer payments
• Collaborate with business stakeholders to understand their requirements and translate them into detailed specifications
• Analyze existing business processes to identify opportunities for improvement and optimization
• Analyze global business processes and procedures implemented in a single instance of SAP S/4
  
  HANA

• Hands‑on Order-to-Cash process experience within SAP ECC and SAP S/4
  
  HANA (application and configuration) for global project implementations; manufacturing industry experience preferred
• Ensure sales business requirements across Order-to-Cash and related functions are translated into detailed functional specifications; assess cross‑functional impacts, associated risks, cost‑benefit analysis, business justification, audit guidelines, and global support requirements
• Configure and test system processes; troubleshoot, document, and resolve system-related issues
• Expert knowledge in sales and logistics processes, including:
  • Pre‑sales activities, including handling customer inquiries and creating sales quotes and contracts
  • Order processing, including capturing and formalizing customer requests and setting pricing and delivery conditions
  • Availability check (aATP) to confirm whether requested products or services are in stock or can be obtained
  • Delivery processing and Logistics Execution, including transportation management
  • Billing
  • Credit and Claims Management
  • Payment processing
  • Commercial master data and analytics

• Develop and oversee project plans, resource and capacity planning, testing, deployment, and documentation processes, with a focus on implementing regional and global strategies in SAP S/4
  
  HANA
• Work directly with AMS staff to ensure timely project and support delivery
• Work directly with vendor partners to augment staff capabilities
• Provide training to key users and end users

• Bachelor’s degree in information technology, information science or a related field
• 8+ years of experience in SAP as an Order-to-Cash or service management business analyst, Sr. Business Analyst, or related role, including hands‑on experience with SAP ECC and SAP S/4
  
  HANA (application and configuration)
• Hands‑on experience on an SAP S/4
  
  HANA implementation project required
• SAP ECC: at least two full SAP implementation cycles, with at least one in an S/4
  
  HANA version
• Expertise in SAP S/4
  
  HANA and SAP ECC; knowledge of multiple SAP modules preferred
• Knowledge of SAP Vehicle Management Systems, SAP BRIM & SAP GTS preferred
• Working experience with configuration and customization of SAP EDI solutions for quote to cash processes
• Knowledge of integration points and techniques between sales with other SAP components, such as finance and logistics, as well as 3rd party applications
• Previous experience planning and executing large SAP S/4
  
  HANA projects
• Ability to promote ideas, recommend solutions, and influence others within all levels of the organization including the ability to explain technical processes and concepts to non-technical user groups
• Ability and discipline to self‑manage assignments to meet deadlines, scope, and budget
• Effective…