IT Systems and Network Specialist

Benefits

• 401(k) matching
• Health insurance
• Opportunity for advancement
• Paid time off

Established local IT Support Group of 42 years is seeking full-time skilled I.T. team members to support our client base.
This is an in-office position and is not a remote or work-from-home role. Candidates must be available to work on-site during normal business hours. Team members provide network, server, virtualization, workstation, hardware, software, and help desk support for small to medium-sized business clients.

The ideal candidate will be energetic, professional, highly organized, and able to work with a strong sense of urgency
. Excellent communication, documentation, troubleshooting, and follow-up skills are essential. This position requires the ability to manage support tickets from start to finish, communicate clearly with end users, document work performed, and ensure issues are fully resolved.

• Provide network, server, virtualization, workstation, hardware, software, and help desk support for small to medium-sized business clients.
• Manage support tickets from initial report through final resolution; communicate with end users; document work performed; ensure issues are fully resolved.
• Follow trouble tickets from start to finish and maintain accurate documentation of problems and resolutions.
• Collaborate with team on projects and adapt to changing priorities; work independently and as part of a team.
• Maintain strong documentation of client environments, problems, and procedures.
• Demonstrate self-motivation, organization, dependability, and professionalism, even under high workload.

• 3–5 years maintaining PC hardware, software, servers, and network systems preferred
• Education may be used in place of experience
• Bachelor’s degree or higher in Information Systems, Computer Science, Cybersecurity, Networking, or related field preferred
• Associate’s degree in a related field may be considered
• CompTIA A+, CompTIA Network+, Microsoft, VMware, Linux, Cisco CCENT, Cisco CCNA, and related certifications desired
• Valid driver’s license, clean driving record, and proof of insurance
• Reliable transportation
• Background check and drug screen required

This is a full-time, 40-hour-per-week position.

This position is eligible for full-time benefits.