SAP ISU FICA Consultant

Overview

The Infosys SURE (Services, Utilities, Resources, Energy) unit is dedicated to empowering businesses within the services, utilities, energy, and resources sectors through strategic digital transformation. We specialize in guiding organizations through the complexities of disruption, enabling them to unlock value and realize sustainable growth. Join us to be part of a pioneering team that leverages advanced AI and digital technologies to drive innovation and operational excellence.

You'll have the opportunity to work on transformative projects that shape the future of these critical industries, collaborate with industry experts, and develop resilient strategies that respond to change and seize new opportunities. If you're passionate about AI and eager to make a significant impact, the Infosys SURE unit is the perfect place for you to grow and excel.

• Analyze complex business processes to identify optimization opportunities and draft detailed requirement specifications that align with enterprise architecture standards
• Define and develop solution architecture, steering customization and integration efforts based on thorough business analysis
• Design and implement advanced customizations based on ERP platform's capabilities and limitations and develop critical software applications in collaboration with the development team
• Develop and implement complex integration workflows to connect the ERP system with external applications, while leading large‑scale data migration strategies to ensure data integrity
• Implement advanced performance optimization strategies focused on scalability, reliability, and user experience, while leading compliance initiatives through audits, to uphold security protocols and industry standards
• Develop detailed documentation for complex ERP customizations and lead training workshops tailored to various user groups, to ensure effective knowledge transfer

• Expertise in ERP systems, architecture, and advanced customization techniques
• Ability to design complex integration solutions and guide large-scale data migrations
• Proactive problem‑solving to streamline complex requirements
• A strategic mindset to align technical solutions with business goals and market trends
• Deep understanding of compliance requirements, security protocols, and performance optimization methodologies
• Sector‑specific expertise for high‑quality project delivery

• Experience in SAP CR&B implementation programs in at least one of the modules of ISU FICA
• Experience across Electricity (preferred), or Gas or Water Utilities industries, North America
• Experience of at least 1 end‑to‑end lifecycle implementation activities including requirement gathering, business process design, SAP configuration, RICEFW functional design, systems and integration testing, resolving production issues
• Experience in setup of Org Structure, GL setup & integration
• Experience in Cash journal, Clearing Control, Account Assignment and setup of Direct Debit Payments
• Strong understanding of Dunning Process, Collection, Installment Plan
• Setup of Main & Sub transaction experience in analyzing issues in Billing & Invoicing process
• Good experience in Invoice Layout & Bill Print

• Strong client‑facing experience, great communication and presentation skills
• Strong analytical skills with ability to work in advanced Excel‑based data analysis of SAP ISU data
• Ability to work with offshore teams and coordinate work delivery between onsite and offshore
• Flexible work timings required due to remote working environment including offshore overlaps twice a day

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer‑based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

• Med…