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Remote Senior Service Desk Analyst - Healthcare IT & Epic
Remote / Online - Candidates ideally in
Concord, Merrimack County, New Hampshire, 03306, USA
Listed on 2026-05-30
Concord, Merrimack County, New Hampshire, 03306, USA
Listing for:
CAI
Remote/Work from Home
position Listed on 2026-05-30
Job specializations:
-
IT/Tech
Technical Support, IT Support, Systems Analyst, IT Consultant
Job Description & How to Apply Below
CAI is looking for a Senior Service Desk Analyst to provide Level 1 support primarily in a healthcare setting. This remote position involves troubleshooting technical issues, mentoring junior team members, and ensuring customer satisfaction. Qualified candidates will have experience with the Epic platform and a background in technical support.
The role requires strong communication skills, technical problem-solving abilities, and a commitment to improving service delivery standards.
Salary is between $47,000 and $55,000 annually, with benefits including medical, dental, and 401k retirement access.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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