Remote Senior Service Desk Analyst - Healthcare IT & Epic
Remote / Online - Candidates ideally in
Olympia, Thurston County, Washington, 98502, USA
Listed on 2026-05-30
Olympia, Thurston County, Washington, 98502, USA
Listing for:
CAI
Remote/Work from Home
position Listed on 2026-05-30
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, Systems Analyst, IT Consultant
Job Description & How to Apply Below
CAI is seeking a Senior Service Desk Analyst in Olympia, WA, to deliver Level 1 support to users in a healthcare environment. This remote position requires strong technical and communication skills, with responsibilities including mentoring junior agents and resolving escalated issues.
The ideal candidate has 3-5 years of experience, specifically with the Epic platform and a strong background in customer service. Offer includes benefits like medical and dental insurance, 401k access, and paid time off.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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