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Remote Senior Service Desk Analyst - Healthcare IT & Epic
Remote / Online - Candidates ideally in
Frankfort, Franklin County, Kentucky, 40601, USA
Listed on 2026-05-30
Frankfort, Franklin County, Kentucky, 40601, USA
Listing for:
CAI
Remote/Work from Home
position Listed on 2026-05-30
Job specializations:
-
IT/Tech
Technical Support
Job Description & How to Apply Below
CAI is seeking a Senior Service Desk Analyst to provide Level 1 support in a healthcare environment. This remote position requires a skilled technical professional to handle complex contacts and mentor junior agents, ensuring high-quality service delivery.
The ideal candidate has 3-5 years of experience, with hands-on knowledge of Epic and Active Directory. A strong focus on customer service and troubleshooting is essential.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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