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Remote Senior Service Desk Analyst - Healthcare IT & Epic
Remote / Online - Candidates ideally in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-05-30
Richmond, Henrico County, Virginia, 23214, USA
Listing for:
CAI
Remote/Work from Home
position Listed on 2026-05-30
Job specializations:
-
IT/Tech
Technical Support, IT Support, Systems Analyst
Job Description & How to Apply Below
CAI is seeking a Senior Service Desk Analyst to provide Level 1 support in a healthcare environment. This fully remote position focuses on mentoring junior agents and ensuring high-quality service delivery.
The role requires strong troubleshooting skills, experience with the Epic platform, and a proactive attitude towards resolving issues. The diverse benefits and competitive salary aim to support the well-being of our team members.
Join CAI’s commitment to innovation and quality in technical support!
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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