Senior Presales Solution Consultant, ZTM - Remote

Company Overview

Samsung SDS is the digital arm of the Samsung group and a global provider of cloud and digital transformation innovations. Samsung SDS delivers enterprise-grade solutions and services in cloud, secure mobility, analytics / AI, digital marketing and digital workspace. We enable our customers in government, financial services, healthcare, and other industries to drive business in a hyper-connected economy helping them to increase productivity, safeguard assets, and make smarter decisions.

Samsung SDS America is looking for Senior Presales Solution Consultant for driving Zero Touch Mobility (ZTM) product to the US market. This role is a strategic, customer-facing lead responsible for designing, validating, and operationalizing enterprise-scale mobility lifecycle solutions that are commercially viable, technically sound, and execution-ready.

This role serves as a trusted advisor to customers, assessing current-state mobility and device management processes, aligning them to industry best practices, and translating optimized workflows into our Zero Touch Mobility for Service Now solution.

The Presales Solution Consultant partners closely with Sales, Product, Finance, and Delivery teams to accelerate revenue growth, improve deal quality, and ensure consistent, high-quality transitions from presales to implementation.

This is a 100% remote US-based role.

Samsung SDS is the digital arm of the Samsung group and a global provider of cloud and digital transformation innovations. Samsung SDS delivers enterprise-grade solutions and services in cloud, secure mobility, analytics / AI, digital marketing and digital workspace. We enable our customers in government, financial services, healthcare, and other industries to drive business

• Drive revenue acceleration through advanced solution leadership.
• Assess alignment between customer needs and solution value and validate business opportunities
• Ensure early and sustained alignment between customer processes, ZTM capabilities, and delivery execution.
• Elevate customer confidence through executive-level discovery and solution validation.
• Establish standardized solutioning methodologies and governance.
• Act as a senior technical and process authority within the ZTM organization.

• Lead opportunity qualification in partnership with Sales leadership.
• Validate strategic alignment, business drivers, and enterprise readiness.
• Identify and engage executive sponsors and decision-makers.
• Assess technical, operational, and commercial feasibility.
• Influence pursuit strategy and investment decisions.

• Lead executive-level and operational discovery workshops.
• Document and analyze current-state (“as-is”) workflows and ecosystems.
• Evaluate customer processes against ZTM and industry best practices.
• Identify inefficiencies, governance gaps, and compliance risks.
• Advise customers on process redesign and transformation.
• Define optimized future-state (“to-be”) process models.
• Translate approved processes into ZTM orchestration and automation workflows.
• Validate end-to-end feasibility, scalability, and governance.
• Develop enterprise implementation and rollout strategies.
• Assess if solution fits customers problem. Can assess the gap and articulate if the opportunity is viable.
• If opportunity requires customization, is able to work with the delivery team to assess the scope and cost.

• Determine strategic use of POCs/POVs to maximize win probability.
• Lead complex validation programs and technical pilots.
• Ensure demonstration of measurable financial and operational impact.
• Engage product and delivery leadership in validation activities.
• Institutionalize successful validation approaches.
• Is capable to perform minor configuration of the product to showcase capabilities to customers

• Own end-to-end solution proposal development in association with Sales personnel.
• Align pricing, cost models, and margin targets with Finance.
• Define delivery scope, governance, and resourcing…