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Remote Senior Service Desk Analyst - Healthcare IT & Epic

Remote / Online - Candidates ideally in
Bismarck, Burleigh County, North Dakota, 58502, USA
Listing for: CAI
Remote/Work from Home position
Listed on 2026-05-30
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 47000 - 55000 USD Yearly USD 47000.00 55000.00 YEAR
Job Description & How to Apply Below

CAI is seeking a Senior Service Desk Analyst to deliver Level 1 technical support in a healthcare environment. This remote role requires strong troubleshooting skills and the ability to mentor junior agents.

The ideal candidate will have 3-5 years of experience in technical support, particularly with the Epic platform, and a solid background in Active Directory administration. Compensation ranges from $47,000 to $55,000 per year with comprehensive benefits.

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Position Requirements
10+ Years work experience
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