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Remote Senior Service Desk Analyst - Healthcare IT & Epic
Remote / Online - Candidates ideally in
Augusta, Kennebec County, Maine, 04338, USA
Listed on 2026-05-30
Augusta, Kennebec County, Maine, 04338, USA
Listing for:
CAI
Full Time, Remote/Work from Home
position Listed on 2026-05-30
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
CAI is looking for a Senior Service Desk Analyst to deliver Level 1 support in a healthcare environment. This full-time remote position requires expertise in customer service and technical troubleshooting.
The ideal candidate will mentor junior agents, support the Epic platform, and ensure high-quality service delivery. Benefits include competitive salary, medical insurance, and paid time off.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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