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HelpDesk/Support IT Support Technical Support

Remote Service Desk Analyst - Level 1 IT Support

Remote / Online - Candidates ideally in
Montgomery, Montgomery County, Alabama, 36136, USA
Listing for: CAI
Remote/Work from Home position
Listed on 2026-05-30
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 18 USD Hourly USD 18.00 HOUR
Job Description & How to Apply Below
CAI is hiring a Service Desk Analyst in Montgomery, Alabama. This remote position requires providing Level 1 technical support to users through various channels. Responsibilities include troubleshooting hardware and software, interacting with customers, and ensuring proper ticket documentation. Applicants should have at least 6 months of relevant experience and a high school diploma. The job offers $18.00 per hour, with benefits including medical, dental, and vision insurance, as well as retirement options.
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