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Technical Support HelpDesk/Support IT Support

Remote Product Support Specialist

Remote / Online - Candidates ideally in
Mesa, Maricopa County, Arizona, 85201, USA
Listing for: Equip
Remote/Work from Home position
Listed on 2026-05-30
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Equip, a leading virtual eating disorder treatment program, is hiring a Product Support Associate. This role involves first-contact support for employees and customers, ensuring effective use of various systems. Responsibilities include troubleshooting software issues, providing user support, and documenting issues in the support ticketing system. Candidates should possess strong communication skills, a degree or equivalent experience, and a strong customer-service orientation.

The position is remote, with a commitment to diversity in hiring.
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