Account Director - to - REMOTE

Overview

This is a quota-carrying, in-account growth role for someone who thrives in a fast-paced environment, leads with insight, and diagnoses business problems before prescribing solutions. You’ll challenge assumptions, navigate objections, and build business cases that unlock meaningful investment. This role demands a consultative selling mindset. Success requires the ability to sell vision, outcomes, and transformation, often before clients fully understand what they need.

You will operate at the intersection of digital experience, technology modernization, and applied AI, helping clients move from fragmented initiatives to integrated, high-impact solutions.

Generate a robust pipeline that leads to closing $7M+ in new revenue within 12 months across an existing portfolio and newly signed clients. Proactively identify areas of opportunity within accounts, lead the complete sales cycle from discovery and rigorous qualification through to pitch, strategic pricing, proposal, negotiation, and close. Maintain clean, accurate forecasting and pipeline hygiene in Salesforce.

Navigate objections, procurement hurdles, and ambiguity with confidence.

Translate AI and digital capabilities into measurable business impact using value-selling methodologies. A thought leader who guides clients through practical AI integration across marketing, content, IT, and digital operations. Position AI, digital experience, and modernization as business imperatives. Build compelling value narratives tied to ROI, risk reduction, speed, and competitive advantage. Translate complex technology concepts into clear executive-level business cases.

Build deep relationships with Senior and C-Suite stakeholders within accounts. Serve as a primary point of escalation, balancing client needs with internal delivery realities. Partner closely with delivery, strategy, and leadership teams to ensure successful outcomes. Travel to client sites, internal offices, or industry events as needed (typically up to 20%). Collaborate with cross-functional teams to shape and deliver solutions that drive measurable value.

Champion client successes internally by ensuring visibility across teams and leadership. Support marketing in developing case studies and thought leadership, highlighting client impact.

Maintain strong leadership presence within accounts by positioning forward-looking, strategic work that aligns with where the market is headed. Collaborate with platform and technology partners to identify and pursue co-selling opportunities. Contribute to a culture of performance, knowledge-sharing, and sales excellence.

This role requires real consultative digital sales experience. 10+ years in client-facing sales roles at a digital agency, consultancy, or transformation‑led firm. Proven success in selling complex digital services or solutions. Success in overseeing client portfolios contributing $7–10 million in revenue annually. Ability to generate $7M+ in sales, including expansions and renewals, within the assigned portfolio within 12 months. Strong understanding of digital experience, platforms, and AI‑enabled solutions.

Comfort operating in ambiguity and shaping solutions collaboratively with clients. Experience influencing senior executives through insight.