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Remote DWDM Network Ops Tech II
Remote / Online - Candidates ideally in
Independence, Jackson County, Missouri, 64050, USA
Listed on 2026-05-30
Independence, Jackson County, Missouri, 64050, USA
Listing for:
Apex Systems
Contract, Remote/Work from Home
position Listed on 2026-05-30
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
A leading IT services company is looking for an Ops Tech II for a 6-month remote contract. This role involves managing incidents from start to finish, isolating and resolving customer issues efficiently. Candidates should have 1-3 years of DWDM network support experience and be comfortable working in a fast-paced customer service environment. Familiarity with Ciena or Infinera equipment is highly desired.
This position also involves troubleshooting, maintenance, and strong communication skills in a customer-focused role.
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