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Remote Senior Service Desk Analyst - Healthcare IT & Epic
Remote / Online - Candidates ideally in
Lansing, Ingham County, Michigan, 48900, USA
Listed on 2026-05-30
Lansing, Ingham County, Michigan, 48900, USA
Listing for:
CAI
Full Time, Remote/Work from Home
position Listed on 2026-05-30
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
CAI in Lansing, MI, is seeking a Senior Service Desk Analyst to provide Level 1 support for end users in a healthcare setting. This role involves mentoring junior agents and driving quality improvements while delivering exceptional technical support. Candidates should have experience with Epic platform and Active Directory administration.
The position is full-time and remote, offering a competitive salary range of $47,000 - $55,000, with benefits including medical, dental, and vision insurance.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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