Support Engineer - Remote & Onsite Helpdesk
Remote / Online - Candidates ideally in
Cincinnati, Hamilton County, Ohio, 45208, USA
Listed on 2026-05-30
Cincinnati, Hamilton County, Ohio, 45208, USA
Listing for:
Blue Alliance
Remote/Work from Home
position Listed on 2026-05-30
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Blue Alliance is seeking a Support Engineer I in Cincinnati, Ohio, to provide technical support via phone and ticketing systems. This role includes monitoring ticket queues and ensuring SLA compliance while traveling up to 75% for onsite support.
Ideal candidates should have strong technical skills in areas like Active Directory and networking, and experience with ticketing software. Responsibilities also include documenting activities in real time and maintaining high customer satisfaction.
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