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Cloud Computing

AI CX Platform Architect - Remote

Remote / Online - Candidates ideally in
Miami, Miami-Dade County, Florida, 33146, USA
Listing for: LDTeleCom
Remote/Work from Home position
Listed on 2026-05-30
Job specializations:
  • IT/Tech
    Cloud Computing
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A technology solutions company is seeking a Platform Administrator / Systems Engineer to build and configure AI-driven contact center environments. This role focuses on designing omnichannel workflows and configuring AI agents for optimal customer engagement. Candidates must possess hands-on experience with platforms such as Five9 or NICE CXone. The ideal candidate will thrive in a fast-paced environment, transforming complex requirements into efficient systems that enhance customer experience.

Competitive compensation and a remote work setup are offered.
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